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The BCG Matrix, also known as the Growth-Market Share Matrix, is a strategic analysis tool widely used by companies to evaluate and prioritize their product or service portfolio. Created by the Boston Consulting Group in the 1970s, this matrix allows companies to map their different offerings based on two dimensions: relative market share and market growth.
By dividing products into four distinct categories – Stars, Cash Cows, Dilemmas, and Dead Weights – the BCG Matrix helps companies determine where to focus their investment efforts and what strategies to adopt to maximize profitability.
1. The stars: Leaders on the rise
Products classified as “Stars” are those that occupy a strong market share in growing sectors. They are often considered leaders in their market, benefiting from growing demand that puts them in a strong position. However, maintaining this leading position requires significant investment to capitalize on their potential and prevent them from losing their place to competitors.
Let's take the example of ChatGPT, a language model developed by OpenAI. In a rapidly growing AI market, ChatGPT represents a Star product. Its innovative technology and advanced text generation capabilities have made it a leader in the virtual assistant space. However, to remain competitive, ChatGPT requires continued investment in research and development, infrastructure, and marketing. The long-term goal for these Stars is to translate their strong growth into sustainable profitability, often by evolving into the Cash Cow category once the market has reached maturity.

2. Cash cows: The pillar of profitability
“Cash Cows” are products or services that dominate a mature market, i.e. a market with low growth. Unlike Stars, these entities generate more cash than they consume, making their financial contribution essential to the company. They are the foundation of profitability and often finance the investments needed to support Stars and Dilemmas.
Google Search is a classic example of a cash cow. For years, Google has been the most widely used search engine in the world, dominating a relatively stable market. Thanks to its high market share, it generates substantial advertising revenue, far in excess of the costs associated with maintaining and developing it. This revenue allows Google to fund other projects, such as expanding Google Cloud or developing innovations in artificial intelligence. Cash Cows, while less exciting than Stars, are vital to the long-term financial health of a company.

3. Dilemmas: The bet on the future
Dilemma products, also called “Question Marks,” are those that are in high-growth markets but have a low market share. These products represent a real strategic challenge: they require significant investments to try to gain market share, but with no guarantee of success. The dilemma for the company is to decide whether to continue investing to evolve these products into Stars, or whether it is better to withdraw to minimize losses.
The electric car market is currently populated by many Dilemma products. Several traditional automakers, such as Ford with its Mustang Mach-E line, find themselves in a situation where they must invest heavily to compete with leaders like Tesla. The challenge is daunting: these companies must not only invest in the technology and infrastructure needed to produce successful electric vehicles, but they must also convince consumers of the value of their offering. If these products succeed, they can become Stars, but failure can relegate them to the status of Dead Weight.

4. Dead weights: Products at the end of their life cycle
“Dead Weight” products are those that operate in low-growth markets and have a low market share. They generate little profit and may even be a source of losses for the company. These products do not have the potential to become Stars or even Cash Cows, and they are often considered candidates for abandonment.
A typical example of Dead Weight could be an obsolete technology product in a saturated market, such as an old model of mobile phone that has failed to evolve with market trends. In an environment where technology is changing rapidly, these products can quickly become irrelevant, becoming a burden on the company. The common strategy for Dead Weight is to minimize the costs associated with maintaining them, or even to withdraw them from the market to redirect resources to more promising products.
Strategic management essential for sustainability:
The BCG Matrix remains a valuable tool for companies looking to optimize their product portfolio management and allocate resources wisely. By classifying their products into stars, cash cows, dilemmas, and deadweights, companies can identify which offerings are worthy of strategic investment, which can be leveraged to generate cash, and which should be abandoned to avoid unnecessary losses.
Effective management of this matrix not only maximizes profitability, but also prepares the company to adapt to market changes. By investing in the Stars and supporting the dilemmas with adequate resources, while leveraging the cash cows and eliminating dead weight, a company can strengthen its competitive position and ensure its long-term sustainability.